About us
A local business, started in 2009
Our story
We want to use new technology, including artificial intelligence, to serve customers better and to free up staff time. We do it carefully. Our AI Use Policy and Privacy Policy set the rules for how staff use these tools and how we protect your information.
What we believe
Helpful
We take the time to listen and give advice that suits your garden, your budget and your skills.
Honest
We say what we know, what we do not know, and what will not work.
Local
We buy from regional growers and suppliers where we can, and we support the towns we trade in.
Sustainable
We help customers choose water-wise plants, reduce waste, and care for their soil.
Using technology responsibly
Woodstocks started in 2009, when Nadia Karam opened a small garden shop in Orange. The shop grew as customers asked for more than plants: tools, soil, outdoor furniture and advice for fixing up the house. We opened a second store in Bathurst in 2014 and launched our online store in 2019.
Today, 22 people work at Woodstocks: 16 in our stores, 2 on online orders and dispatch, and 4 in the office. Online orders make up about 28% of our sales.
